Have a question ?

• How can I set up auto trading?

   1. Create API keys at the Binance exchange
   2. Go to our website account settings
   3. Copy and paste the API key and private key
   4. Click «Update» button
  

• How to understand that API keys are connected correctly?

    1. Go to "account settings"
    2. Click on "Binance Test API Keys"
    3. If the notification informs that everything is OK - press the button again
    4. If it shows an error please reconnect the API keys
  

• How to set up the selected strategy for automated trading?

    1. Open the selected bot
    2. Open properties
    3. Select auto trading as a percentage of the balance or the amount
    4. Prescribe the value
    5. Save
  

• I have chosen an algorithm and there was already trade, what should I do?

  The first option is to wait for a current trade to close and a new entry;
  The second option is to click the 'connect' button (available for PRO plan).
  

• I click "connect Telegram" and nothing happens, what should I do?

  Check is the Telegram installed on the device from which you are trying to connect.
  

• What are the best algorithms to use?

  The algorithms we recommend are marked with an orange icon.
  

• How to check the algorithm trades on the selected area?

    There are two ways:
    1. Select the interval of interest with the mouse directly on the "Balance dynamics" chart.
    2. Click "Backtest by Month"
  

• At what amount of the connected funds will the subscription pay off?

    This is a market, it is difficult to give any guarantees. There is always an opportunity to explore the backtest data
    and make your own guess.
    We propose to approach the question regarding:
  "What is the percentage of the subscription cost from the balance that you plan to connect."
    But you also need to understand that there may be risk of a minus at the end of the month.
  

• How do I know that it makes sense for me to use the platform?

    Here you need to honestly and objectively look at the situation:
    1. If your skills are enough to keep up with buying ± the bottom and selling ± the peak, then you should think about it.
    2. If your trading skills allow you to have profitability more than market, then you should think about it.
    3. If you have been trading for a year (not investing) with definitely positive dynamics, then you should think about it.
  

• If the market had not grown, there would have been no plus!

    It is logical. The platform is not positioned as a "money" button capable of giving a plus absolutely always.
    We will also repeat: at the end of the month, there may be a risks of minus (this happens extremely rarely, but it happened)
  

• What currency is used for auto trading?

   Auto trading occurs only through USDT.
  

• Should the funds be in a spot account?

   Yes, it trades only from a spot account.
  

• Can I change the settings for bots?

   Yes, the initially suggested settings are effective, but if you want to 
   try a different time frame and values, then this is possible
  

• How can I enable auto trading?

   To enable auto-trading, just check the "use auto-trading" box.
  

• How can I disable auto trading?

   To disable auto-trading just uncheck the "use auto-trading" box.
  

• Can bots bring not profit, but losses at the end of the month?

   Yes it is possible. Therefore, you need to understand all the risks
   associated with the use of bots.
  

• If your servers fall, will I lose money?

   No, because all the money connected to the bots is stored on the
   exchange.
  

• Could my savings be stolen when I use auto trading?

   Your funds are stored on our Binance account only.
  

• I have subscribed for a strategy, can I connect more than 1 asset?

   No, subscription works like: 1 strategy, 1 time frame, 1 asset.
  

• Is it possible to use trading leverage?

   No, this function is not provided due to the high risks.
  

• What is the minimum amount for auto trading?

      Technically everything would work from 35$.
  

• Strategy has been connected, but there is no alert or trades?

      To get started and receive notifications, you need to connect some amount to trading.
      It is also possible to prescribe an amount of 0 if you want only to receive notifications.
  

• How can I receive notifications from the bot?

   There are two options: 1st - telegram, 2nd - mail.
  

• If I pause the strategy, will the term of use be extended?

   Yes, only the day when you paused and when you removed 
   from pause will be credited. This is done so that in case of
   market uncertainty you can stay on the sidelines and not take risks.
  

• How to use Short algorithms?

  For short trading, "USD-M Futures" are used, this is where USDT should be for short trading.