Have a question ?

• How can I set up auto trading?

   1. Create API keys at the Binance exchange.
   2. Go to our website account settings.
   3. Copy and paste the API key and private key.
   4.Click «Update» button
  

• How to understand that the API keys are connected correctly?

   1. Go to "account settings"
   2. Click on "Binance Test API Keys"
   3. If the notification informs that everything is good - press the button again
   4. If it shows an error, reconnect the API keys
  

• How is to set up the chosen algorithm for automated trading?

   1. Open the selected algorithm
   2. Go to properties
   3. Select auto trading as a percentage of the balance or the amount
   4. Prescribe the percentage/amount
   5. Save
  

• I have chosen an algorithm, and the deal on it was earlier, what should I do?

   The first option is to wait for the current trade to close and a new entry;
   The second option is to click the 'connect' button (available for PRO subscription).
  

• I click "connect Telegram" and nothing happens, what should I do?

   Check if telegram is installed on the device from which you are trying to connect.
  

• What are the best algorithms to use?

   Recommended algorithms are marked with an orange icon.
  

• How can I backtest the operation of the algorithm in the selected area of chart?

   1. Select the interval of interest with the mouse directly on the "Balance movement" chart.
   2. Click "Month backtest"
  

• From which amount the subscription will pay off?

    This is a market, it is difficult to give any guarantees. There is always an opportunity to examine the backtest data
    and make your own guess.
    We propose to approach the question regarding:
    "What is the percentage of the subscription cost from the balance that you plan to connect."
    But you also need to realize the risk that there may be a minus at the end of the month.
  

• How do I know that it makes sense for me to use the platform?

   Here it is needed to honestly and objectively look at the situation:
   1. If your skills are enough to keep up with buying ± the bottom and selling ± the peak, then there is no sense
   2. If your trading skills allow you to generate income above the market, then there is no sense
   3. If you have been trading for a years (not investing) with established positive dynamics, then there is no sense
  

• If the market has not grown, then there would have been no plus!

   It is logical. The platform is not positioned as a "cash" button that can always give a plus.
  

• What currency is used for automated trading?

   Auto trading occurs only by USDT.
  

• Can I change bot settings?

   Yes, the originally suggested settings are effective, but if
   you want to try a different timeframe and different values, then it is
   possibly.
  

• Does the trades occurs only by a spot wallet?

   Yes, your USDT must be in the spot balance.
  

• Is it possible to receive information about the current trade without login the exchange?

   Yes, to do this, enter the command in the telegram bot: 
  /order
  

• Can bots bring a loss at the end of the month?

   Yes it is possible. Therefore, you need to understand all the risks
   related to the use of bots.
  

• If your servers go down, will I lose money?

   No, because all the money related with bots is held on an exchange.
  

• Can my funds be stolen when I use auto trading?

   No. Your funds are only held in your Binance account. 
   Also please do not check the box next to: "Enable withdrawals", when creating API keys.
  

• I use a strategy, can I connect more than 1 asset?

   No, the subscription works like: 1 strategy, 1 timeframe, 1 asset.
  

• If the bot has executed trade, can I close a certain part of the position with my hands?

   No, then the algorithm can't close the remaining trade. 
   Buying and selling takes place for the same amount of an asset.
  

• Is it possible to use the leverage?

   No, this function is not provided due to high risks.
  

• What is the minimum amount for auto trading?

   Technically, everything will work without errors, with 35$ connected.
  

• How can I receive platform notifications?

   There are two options: 1st - telegram, 2nd - mail.
  

• How to use "Short" algorithms?

   For short trading, "USD-M Futures" are used, and this is where USDT should be for using "shorts algorithms".